Thank you for choosing Diiho Theme. Please read this policy before placing an order. The price, features, and benefits of each plan are shown on the product and checkout pages at the time of purchase.
1. Plans and License Period
Diiho is a WordPress theme designed for blogs and online stores. It includes a widget builder and may offer AI features as described on the product page.
Diiho is available in 1-year, 2-year, 3-year, and Lifetime plans. The plan period begins when your order is completed. “Lifetime” means the stated plan benefits are available for as long as Diiho continues to be developed and offered. It does not guarantee that the product or related services will exist indefinitely.
The number of websites you can activate, along with your update and support benefits, is specified on the product page for your chosen plan.
2. Payment and Delivery
The final price, including any applicable taxes or fees, is displayed before you place your order. After successful payment, download and activation details will be provided through your account or sent to the email address used at checkout.
If you have not received access within [delivery timeframe], please contact [support email] with your order number.
3. Updates and Support
During your plan’s active period, you can receive updates and support within the scope described on the product page. Standard support covers installation guidance, help with existing features, and investigation of reproducible issues in supported Diiho versions.
Custom development, website design work, and issues caused by third-party code or services may require a separate paid service. We will inform you before carrying out any paid work.
When a time-limited plan expires, your installed theme may continue to work. Access to future updates, new activations, and support will depend on renewal and the terms of your plan. We cannot guarantee that an older version will remain compatible with future WordPress, WooCommerce, or third-party releases.
4. Usage Rights
The files included with Diiho may contain components governed by different licenses, including open-source code and third-party assets. The applicable license for each component determines how it may be used.
Do not share your activation key, download account, or support access beyond the limits of your purchased plan. These limits on activation and services do not override rights granted by an applicable open-source license.
5. Cancellations and Refunds
You may request cancellation before the product is delivered or download access is granted. After delivery, we will review refund requests in cases such as:
- A duplicate payment for the same order;
- Failure to deliver the product;
- A significant difference between the delivered product and its description at the time of purchase;
- A reproducible issue that prevents use of an advertised feature and cannot be resolved;
- Any other case required by applicable law.
To request help or a refund, email [support email] within [number of days] of purchase. Include your order number and a description of the issue. We will respond within [number of business days] and explain the next steps. Approved refunds will be sent through the original payment method or another method agreed with you.
This policy does not limit any rights you have under applicable consumer protection law.
6. Privacy
We collect information needed to process orders, provide downloads and activation, and support customers. This may include your name, email address, order details, and technical information required for activation.
Details about cookies, analytics, payment providers, data retention, and your privacy rights are provided in our Privacy Policy. For questions about your personal data, contact [privacy email].
7. Contact
For questions about an order or this policy, contact:
Business name: WPTOP
Website: https://wptop.top
Email: adfoxtheme@gmail.com
Phone: +84369355369
Address: Gia Lai, Viet Nam
Replace the bracketed details and confirm that the activation limits, support benefits, and refund timeframes match your actual Diiho plans before publishing.